![]() ![]() Returns and refunds will only apply to items that are defective. Processing will take up to 2 working days. Upon receiving the returned product in satisfactory condition, customers will be refunded with store credit, which can be used for your next purchase. All valid exchange items must be mailed to us within 7 working days upon confirmation of exchange from H2 Hub after which the exchange will be deemed as invalid. Return requests have to be submitted to us within 2 days of item delivery. (Applicable for all countries)Ĭustomers must purchase an item from H2 Hub that is of equal or higher value to the undesired product, and return your previous purchase to us. We will send you an additional invoice to cover for the additional charges if necessary. If you are located in a remote area such as Brazil, Russia etc. Or if the shipping fees is high due to the weight of the product, we reserve the right to increase the shipping fees, as charged by the courier services (Up to 50SGD).
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